What We Collect and Why
When you open an account we ask for your mobile number, email, and preferred currency so we can verify withdrawals and send you account alerts. Payment data — the transaction ID from your Touch 'n Go eWallet transfer, the timestamp from a Boost top-up, the reference
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number from a GrabPay send — flows through those services and arrives here as a deposit or withdrawal record tied to your account wallet; we keep those records to reconcile your balance and handle any dispute you raise. Device and session logs tell us which browser
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you used, what time you logged in, and which game lobby you opened so we can spot unusual access patterns and flag them before they affect your balance. We don't sell this information to third parties, and we don't use it for anything beyond operating the
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platform and meeting local record-keeping obligations where they apply. Retention follows what local law requires in regions we serve — typically financial records stay on file while your account is active plus a set period after closure; marketing preferences and device logs are cleared sooner unless
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you've asked us to keep them. Cookies handle session state so you stay logged in when you switch from the slot lobby to a live baccarat table, and they remember your language choice and currency format; you can refuse cookies in your browser but some account
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features won't work without them. If you want to see what we hold, correct a detail, or ask us to delete data we're not required to keep, the support paths below will get you to the right team. Where access or data handling depends on jurisdiction,
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these practices apply in regions where local law permits our service.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.